Privacy Policy

1. Introduction

BreezyDoc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic signature and document management platform ("the Service"). Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Service, and information from third-party sources.

2.1 Information You Provide

When you create an account, we collect your name, email address, and authentication credentials. When you use the Service, we collect the documents you upload, electronic signatures you create, recipient information you provide (names and email addresses), team and organization details, and any other content you submit through the Service.

2.2 Information Collected Automatically

When you access the Service, we automatically collect certain information including your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of access, and device identifiers. We also collect usage data such as features used, documents created, signatures applied, and interaction patterns to improve the Service.

2.3 Audit Trail Data

To ensure the integrity and legal validity of electronic signatures, we collect and maintain detailed audit trail data for each document. This includes timestamps of all actions taken on a document, IP addresses of signers, browser and device information of signers, and the sequence and method of signature application. This audit trail data is essential for verifying the authenticity of electronic signatures and is retained for the lifetime of the document.

3. How We Use Your Information

We use the information we collect to: provide, maintain, and improve the Service; process and facilitate electronic signature workflows; send notifications related to document signing activities (signature requests, completions, reminders, and expirations); manage your account and provide customer support; generate analytics and insights about your document signing activity; enforce our Terms of Service and protect against fraud or abuse; comply with legal obligations; and communicate with you about updates, security alerts, and administrative messages.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances: with other users as necessary to facilitate document signing workflows (for example, sharing your name and email with document recipients); with team members within your organization according to team roles and permissions; with service providers who assist us in operating the Service (cloud hosting, email delivery, analytics); when required by law, regulation, legal process, or governmental request; to protect the rights, property, or safety of BreezyDoc, our users, or the public; and in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity.

5. Data Storage and Security

Your documents and data are stored using industry-standard cloud infrastructure with encryption at rest and in transit. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), secure cloud storage with access controls, regular security assessments, and access logging and monitoring. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Document data and associated audit trails are retained for the lifetime of the document to ensure the continued validity of electronic signatures. If you request deletion of your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes such as maintaining audit trails for completed documents.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access your personal information, the right to correct inaccurate information, the right to request deletion of your information, the right to object to or restrict processing, the right to data portability, and the right to withdraw consent. You can manage your notification preferences through the Settings page in your account. To exercise any of these rights, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences (such as theme and accessibility settings), and analyze usage patterns. Essential cookies are required for the Service to function and cannot be disabled. You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

9. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through the Service. Our use of third-party service providers is governed by data processing agreements that require them to protect your information.

10. Children's Privacy

The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child under 16, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy regardless of where it is processed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also provide additional notice through email or an in-app notification. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].